FAQ

When will I receive my prize?

We aim to deliver all prizes within 10 working days. This is dependent on your location. You will be contacted to arrange a date and time to deliver your prize. Should you win a cash prize, simply provide us with your bank details and we shall effect a bank transfer within 3 business days.

Can I exchange my prize for a cash alternative?

No. All prizes are as they are described in the competition post.

When will I get my ticket number?

Once the competition is closed all entries are reviewed to ensure the correct answers have been given, once confirmed all the correct entries are assigned a ticket number.

Where can I find my ticket number?

Once you make a purchase you are allocated your ticket number(s). You can find them in the following locations.

  1. They will be emailed to you
  2. In your “My Account” section, click on your order to view your ticket numbers
  3. On each competition page there is a “Entry List” tab listing all the entries and ticket numbers

Where can I see the Live Draw?

Follow us on Facebook to get updates on draw dates and to witness the draws – live.

How do you pick the winner?

We use a Random Number Generator to randomly select a ticket number. This is done in our live draws.

If you have any questions please Contact Us.